National Accounts Program
Providing IT Support Australia Wide, When You Need Local IT Services
The Computer Troubleshooters National Accounts Program is engineered to support geographically dispersed staff and offices throughout Australia & New Zealand. We offer IT Support Australia Wide through our current footprint of Computer Troubleshooters franchise locations, along with our expansive network of IT professionals, we are able to provide exceptional and consistent IT services to companies seeking a central solution for local technology support.
If your business has ever faced the challenge of having to fly a technician to a remote location, finding technicians on an on-call basis, or have employees that travel for business and need immediate support, then you understand how costly and time consuming it can be to locate technology solutions. We can provide this local IT service quickly and efficiently to address your technology issues and needs, along with providing centralized billing and call center for all of your locations.
Can your organization benefit from an international network of Computer Service Specialists?
Quicker Response Times!
Lower Travel Costs!
Flexible Resources (NO Fixed costs)!
Many businesses already do, including:
- IT Departments needing on site local technical support
- IT service companies & Hardware / Software manufacturers
- Retail Chains requiring local on site technical support
- Hardware warranty companies
- Internet companies (on-site installation and support)
- Multi-state or international organizations with branch offices
- Telephone support companies (for on-site support)
- Any business or organization needing on-site computer services
The National Accounts Program can provide the following solutions:
- Hardware and software rollouts and upgrades
- Project Management
- On-site support & swap outs
- Break/fix solutions
- Managed Services
- Internal Account Management
Our team is able to provide a consistent process and level of service by training our IT service experts on your systems and guidelines beforehand. We are also able to complete testing with your internal resources after the work is complete to maintain quality control. We work with you to create a customized solution that fits your business needs and standards.
Whether it is supplementing your current internal IT department with our on-site capabilities, fully providing the project management and on-site service for your employees, or partnering with you to be a vendor of local support for your independent offices, the Computer Troubleshooters National Accounts Program can be a valuable resource and technology solution for your company.
Call our National Accounts Team on 1300 282878 (Option 2) during business hours to discuss who we can help you with local IT support for your business.