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8 Reasons to Engage IT Support

Avatar On: April, 30th 2020 | Under: Computer Equipment, How To: Technology 101, Office 365


8 Reasons to Engage IT Support

Speeding up Your Laptops and Desktops

Do you find that you frequently run into problems with your IT equipment that prevent your employees from getting on with work? Are your laptops and desktops running so slowly that people need to spend hours completing tasks that should take minutes?

Low workplace productivity harms your bottom line. But there’s no reason to let your IT infrastructure be a problem if you engage Computer Troubleshooters support services.

Here’s some things we can do for you:

Update Your Systems Automatically

It’s easy to neglect those software update requests when you’re juggling a multitude of tasks. However, those updates are often purposed to improve the efficiency of your systems. If you don’t have time to handle updates, you can outsource the task to us, and we’ll handle it remotely.

Install Patch Fixes and Security Enhancements Remotely

Updating your software is just as important as upgrading your IT security, especially with the rise in data breaches in Australia. If hackers can penetrate your system, you can feel confident that more than just workplace productivity will be affected. Again, engage our IT support services, and security updates will be handled automatically.

Store Your Data in the Cloud

Why clog up your hard drives and servers with data that could be stored in the cloud? By securely storing data in the cloud, you can access it from wherever you like while ensuring it remains out of the hands of hackers. Moreover, should you lose any data, you can recover it in seconds, minimising disruption to your business.

Get Software Repairs Quickly

There’s nothing more frustrating than software glitches preventing you from getting on with your job, especially if you have no idea how to fix them. Fortunately, our team of IT specialists can get to the root of any problem.

Have Constant Access to the Most Advanced Equipment

The equipment you use has a dramatic impact on how efficiently your computers can run. When was the last time you replaced your onsite servers? Nowadays, you don’t need to purchase, replace or maintain servers because you can team up with a cloud solutions provider like us instead.

Find out Whether You Could Improve Your Network Speed

Do you understand the ins and outs of all the different networks you can set up in your work environment? Choose the wrong network, and your productivity might suffer as a result. Call us, and we can examine your network and suggest improvements that could have a dramatic impact on business efficiency.

Integrate Business Systems to Improve Communication

If you’re currently operating your business using a variety of standalone IT systems, you might be wasting a lot of time transferring data back and forth as well as facilitating communication between different departments. At Computer Troubleshooters, we can integrate your systems to make the flow of data and communication seamless.

Ensure Support Is Always Available When You Need It

If you ever have any questions regarding how to get the most from your system, or if you run into a problem you don’t know how to resolve, you can feel confident that an expert is waiting to take your call.

At Computer Troubleshooters, we aim to forge lasting relationships with our clients. Outsource your IT requirements to us, and you can feel confident that your IT network will maximise workplace productivity. Call your local Computer Troubleshooters technician 1300 28 28 78 for more information.

 

Why Migrate to Office 365

Avatar On: December, 18th 2019 | Under: How To: Technology 101, Microsoft 365, Office 365


Office 365 for My Business

Why Migrate?

Whether you’re a start-up, a local, medium-sized business or a global corporation, you probably depend on applications such as Microsoft Word and Excel. Today’s work environment requires employees and businesses to be more collaborative and to be able to work on documents, files remotely, on multiple devices and at various times of the day.

The easiest solution to ensure your team can do what they need to do when they need to be ensuring you have deployed Office 365. If you haven’t migrated to Office 365, you might be using outdated and unsecure applications. Just as importantly, you’re missing out on the many business benefits that Office 365 has to offer.

What Is Office 365?

Office 365 is a suite of software applications by Microsoft Windows. They include Word, Excel, PowerPoint, Publisher and Outlook – most of which are used by many Australian businesses daily. Just a few years ago, you’d need to install each of these applications on every device you wished to use them, and the software would need to be replaced eventually with new versions meaning significant cost in upgrades and maintaining a licence register.

This is eliminated when you subscribe to Office 365, you pay for what you use on a per user basis per month. This give you capability to scale quickly and to remove people as required meaning you are in control of your cashflow.

Why Migrate to Office 365?

For businesses in Australia, Office 365 is beneficial for countless reasons. It improves data security, collaboration, productivity and more. Still wondering why move to O365? Here are the primary benefits in more detail:

  • Store documents in the cloud

Instead of saving essential documents on your hard drive, you can store them on OneDrive, Microsoft’s cloud storage solution. It is recommended that you still back up your files as part of your disaster recovery plan.

  • Access documents using any device with an internet connection

Because you can save your files in the cloud, you can access them using any device with an internet connection, regardless of your location. Microsoft has created its applications to be flexible so that you can work on documents using your computer, tablet or phone.

  • Ensure you always have the latest applications

Microsoft frequently releases software updates, security upgrades and patches for its Office applications. It is highly recommended that you discuss with your local Computer Troubleshooters location where for a small monthly fee they will ensure that all updates are installed on all devices your team are using. This means you’ll always be using the very latest version of your essential business applications.

  • Collaborate on documents in real-time

One of the best features of Office 365 is that it enables multiple users to work on the same document at the same time, boosting workplace productivity and communication while saving you time and money.

  • Learn ways to optimise core business processes

The powerful Office 365 suite has so many more elements than the traditional applications of Word, Excel and PowerPoint. There are extensive communication capabilities, there is the collaborative application of Microsoft Teams and even the capability of analysing data The result is that you can develop some invaluable insights regarding ways to streamline your business processes. If you want to learn more about the capabilities of Office 365, we encourage you to call us.

Learn More about Office 365

Office 365 comprises all the essential applications you need to run many of your core business processes, but it comes with the added benefits of improved security, communication, productivity and value. Instead of purchasing each application outright (which you’ll need to do periodically to remain on top of the latest developments), you can subscribe to the cloud-hosted suite of Office 365 applications and realise all the benefits detailed above. If you need help migrating or want to learn more about the advantages of Office 365, call us today on 1300 28 28 78.

What is your computer doing during YOUR vacation?

Avatar On: May, 22nd 2014 | Under: Data Recovery, How To: Technology 101, Technology & Tools


Your computer provides you with a lot of assistance in planning vacations and other trips throughout the year. Remember the hours you spent on various websites looking for the perfect vacation destination? How about all of the online comparison shopping you did to find the ideal Hawaiian resort? Remember that awesome discount deal you scored on those air tickets? How could you have planned your summer trip without your computer?

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7 Reasons Your Small Business Must Have a Back Up Solution!

Avatar On: May, 16th 2014 | Under: Data Recovery, How To: Technology 101, Technology & Tools


It is 2014, and we all know that every business should have a backup (and a recovery plan) for their most critical data.  The reality is that over 40% of Small and Medium Sized Business do not back up their data at all, and that 60% of backups fail when tested!

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What is Business Technology Support?

Avatar On: April, 30th 2014 | Under: How To: Technology 101, Industry News: This Week in IT, Managed Services, Technology & Tools


Business technology support can generally be described as a range of services that deliver assistance to users of technology products such as computers, software and mobile devices within an office setting.

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How Outsourced IT Support can Enhance Your Business

Avatar On: March, 25th 2014 | Under: How To: Technology 101, Managed Services, Technology & Tools


Do you have an IT professional handling the technology in your business, or are you thinking about moving into an outsourced IT services model as so many small businesses owners are?  According to a survey completed by CompTIA 62% of the organizations surveyed planned to make greater investments in Outsourced IT Services (managed services) over the next two years.

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IT Support for your Small Business

Avatar On: March, 18th 2014 | Under: Cloud Computing, How To: Technology 101, Managed Services


There are over 23 million small business owners in the United States who are competing with larger companies each and every day. One of the only ways a small business can stay competitive is through the strategic use of technology. Most small business owners see technology as the tool to use when it comes to boosting productivity, connecting with customers and cutting operating costs. Beyond that point, the specifics might be a little less clear.

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Things to look for when finding Small Business IT Support Provider

Avatar On: February, 21st 2014 | Under: How To: Technology 101, Managed Services, Technology & Tools


As technology expands most small business owners are unable to keep up with the ever growing and changing needs of the technology within their business.  Many are beginning to outsource their technology support needs and are looking for Small Business IT Support Provider.

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Choosing the Right Business Technology Solutions

Avatar On: January, 30th 2014 | Under: Features, How To: Technology 101, Industry News: This Week in IT, Technology & Tools


Are your business technology solutions aligned with the larger goals of your business?

Unfortunately, for many businesses the answer is no.

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Business IT Support: Are You Ready to Make a Plan for 2014?

Avatar On: December, 27th 2013 | Under: How To: Technology 101, Industry News: This Week in IT, Managed Services, Technology & Tools


In these final weeks of 2013, many of us are reviewing our accomplishments of this past year and contemplating our plans for the coming year. Part of this review process includes setting new goals for ourselves both personally and professionally. For many of us, committing to new business and career goals often involves some combination of increasing efficiency while saving time and money. The desire to reduce stress by working smarter, not harder is frequently on the list. Using our time and resources more productively is always important, as is making informed decisions.

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